Mixue 888 Terms & Conditions – Complete Rules for Malaysia's Online Casino Platform

In these Terms & Conditions, the following words and expressions carry the meanings stated unless the context requires otherwise:

• "mixue 888" or "Platform" refers to the mixue888.im website and all services offered therein, including online casino games, Sports Betting, e-sports, and virtual sports.
• "Member" or "User" refers to any individual who has registered a valid account with mixue 888.
• "Account Balance" refers to the total amount in MYR held in your mixue 888 account at any given time, including real money and bonus credits.
• "Bet" refers to any real-money wager placed by a Member on any game or event offered by mixue 888.
• "Bonus" refers to any credits, free money, free spins, or other benefits granted by mixue 888 to a Member in accordance with the stipulated conditions.
• "KYC" (Know Your Customer) refers to the identity verification process required by mixue 888 in accordance with compliance obligations.

These Terms & Conditions apply to all registered mixue 888 Members from Malaysia who use the online platform at mixue888.im. They cover all aspects of platform use, including registration, deposits, withdrawals, bonus usage, and participation in all available game types.

Mixue 888 operates a strict platform to ensure that only eligible individuals are permitted to register and use our services. The following eligibility requirements are absolute and cannot be waived:

• Age Requirement: You must be at least 18 years old to register and use mixue 888. Individuals under the age of 18 are strictly prohibited from registering or using this platform.
• Malaysian Resident: The mixue 888 platform is intended exclusively for players based in Malaysia. Using a VPN or proxy to conceal your actual location is strictly prohibited.
• Single Account: Each individual is only permitted to hold one (1) account only at mixue 888. Holding multiple accounts will result in all accounts being suspended and all balances forfeited.
• Accurate Information: All information provided during registration must be accurate, current, and truthful. False or misleading information may result in immediate account termination.
• mixue 888 Staff: Employees, agents, partners, and immediate family members of mixue 888 staff are not permitted to register or place bets on this platform.

Your mixue 888 account is entirely your personal responsibility. The following rules must be observed in relation to account management:

• Password Security: You are solely responsible for keeping your mixue 888 username and password confidential. Do not share your login credentials with anyone.
• Prohibited Activities: You are fully responsible for all activity that occurs on your account, including instances where your account is accessed by another party due to your own negligence.
• KYC Verification: mixue 888 reserves the right to request KYC documents (identity card, utility bill, or bank statement) prior to processing withdrawals or when required for compliance purposes.
• Information Updates: Members are responsible for keeping their personal information up to date whenever changes occur, particularly the phone number and email address used for verification.
• Inactive Account: A mixue 888 account that shows no activity (login or transaction) for 365 consecutive days deemed inactive. A maintenance fee of RM10 per month may be applied to inactive accounts after that period.

All financial transactions on mixue 888 are processed in Malaysian Ringgit (MYR). Our platform supports the following local Malaysian payment methods:

Important Withdrawal Requirements:

• The minimum withdrawal limit is RM50 per transaction.
• Real-money withdrawals (with no active bonus) are processed within under 15 minutes to a Malaysian e-wallet or up to 2 hours to a bank account.
• Withdrawals must be made to the payment method same as used for the original deposit, for security and anti-money laundering compliance purposes.
• Mixue 888 reserves the right to request KYC verification before processing withdrawals exceeding RM5,000 or if any suspicious activity is detected.
• Processed withdrawals cannot be cancelled once submitted. Please ensure your withdrawal details are accurate before confirming.

Mixue 888 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the following terms and conditions, which must be complied with in full:

• Rollover Requirements: All bonuses received at mixue 888 are subject to rollover requirements that must be met before any withdrawal can be made. Rollover is calculated as the total bonus amount × the rollover multiplier specified for each promotion.
• Validity Period: All bonuses have a specified validity period. Bonuses not utilised within that period will expire automatically with no compensation.
• One Bonus at a Time: Members may only activate one bonus at any one time. Activating a new bonus will automatically void any previously active bonus whose rollover has not yet been completed.
• Eligible Games: Not all games on mixue 888 contribute equally toward rollover completion. Slots typically contribute 100%, while table games such as baccarat and blackjack may contribute at a lower rate.
• Bet Limits During Bonus: While a bonus is active, the maximum bet per round is RM200 for slots and RM500 for live casino tables. Exceeding this limit may result in the cancellation of bonuses and winnings.
• Special Promotions: Festive promotions (such as Hari Raya and Chinese New Year) may carry additional conditions, which will be announced separately on the mixue 888 promotions page.

All games available on mixue 888 are conducted in accordance with industry-standard rules. The following are the key guidelines governing gameplay:

• Final Results: The results of all games on mixue 888 are final once a round or match concludes. No appeals will be entertained on the grounds of luck or personal perception.
• Void Match: For Sports Betting, matches that are postponed, cancelled, or not completed within 72 hours of the scheduled time will be declared void. Stakes will be returned to the Member.
• Technical Issues: In the event of a technical disruption during an active game, mixue 888 will rely on official server records to determine the outcome. Screenshots submitted by players alone will not be accepted as evidence.
• Sports Betting: All odds displayed for EPL, Malaysia Super League, badminton, and other sports are subject to change until a bet is confirmed. Once confirmed, odds are final and cannot be altered even if they subsequently change.
• E-Sports: For e-sports betting such as Dota 2, Mobile Legends, and CS:GO, official results from the tournament organiser are used. Any result changes made by the organiser will be updated accordingly on mixue 888.
• Parlay Betting: Parlay winnings are calculated based on all winning selections. A void result within a parlay does not void the entire parlay — it is simply removed from the odds calculation.

Mixue 888 has a zero-tolerance policy against any form of fraud, manipulation, or platform abuse. The following activities are strictly prohibited and may result in immediate account termination:

• Using bots, automated software, or any tool that assists in making betting decisions automatically.
• Collusion between two or more players to manipulate game outcomes, particularly in poker or live table games.
• Money laundering through repeated deposit and withdrawal activity with no genuine intent to play.
• Exploiting technical bugs or software vulnerabilities to gain an unfair advantage.
• Opening multiple accounts to claim bonuses more than once.
• Using a VPN or proxy to conceal your actual location and bypass geographical restrictions.

Mixue 888 is committed to protecting the privacy and personal data of all members in accordance with the Malaysian Personal Data Protection Act (PDPA 2010). Personal data collected is used solely for account management, transaction processing, and service improvement purposes.

• All personal data is encrypted using 256-bit SSL technology during transmission and storage.
• Mixue 888 will not sell, rent, or share members' personal data with any third party without the member's written consent, except where required by law.
• Members have the right to request access to their personal data, correct inaccurate information, or request data deletion, subject to applicable legal and compliance requirements.
• For detailed information on how mixue 888 handles your data, please refer to Privacy Policy our complete one.

All content on the mixue 888 platform — including text, graphics, logos, images, audio clips, digital downloads, and data compilations — is the exclusive property of mixue 888 or its respective content providers, and is protected under Malaysian and international copyright law.

• Members are not permitted to copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any information or software from mixue 888 without prior written authorisation.
• The name "mixue 888" and its associated logos are registered trademarks. Unauthorised use is strictly prohibited and may result in legal action.

To the fullest extent permitted by applicable law, mixue 888 shall not be liable for any indirect, consequential, special, exemplary, or punitive losses arising from or in connection with the use of the platform, including:

• Financial losses resulting from unfavourable game outcomes or betting results.
• Service disruptions caused by pre-announced platform maintenance or force majeure events.
• Losses incurred as a result of a third party accessing the platform using your login credentials.
• Inaccuracies in odds or match result data received from third-party sources.

Mixue 888's total liability to any Member for any claim shall not exceed the net deposit amount made by that Member in the 30 days preceding the claim.

Mixue 888 reserves the right to suspend or terminate any Member's account at any time, with or without prior notice, in the event of a breach of these Terms & Conditions. Members may also request to close their own account by contacting mixue 888 customer support.

• Termination by Member: Submit your request via live chat or email support@mixue888.im. Any real money balance will be refunded within 3–5 business days upon completion of the review.
• Termination by mixue 888: In the event of a terms violation, all balances (including real money) may be forfeited depending on the severity of the breach.
• Self-Exclusion: Members may apply for a temporary self-exclusion (30/60/90 days) or permanent self-exclusion via the Responsible Gaming. Accounts that have been excluded cannot be reinstated during the exclusion period.

Mixue 888 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the mixue 888 website.

• Members are responsible for reviewing these Terms & Conditions periodically to stay informed of any changes.
• Continued use of the mixue 888 platform after any amendments are published will be deemed as acceptance of the updated terms.
• For any dispute that cannot be resolved directly, both parties agree to settle the matter through binding arbitration.
• These Terms & Conditions are governed by and construed in accordance with applicable law. The relevant courts shall have exclusive jurisdiction over any disputes.